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CAREERS Staff stories
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Gerry Brown
Customer Care Center Agent
14 Years with Vantage Bank
"I love working for a company that has a heart. Vantage Bank has the biggest heart of any company I have ever worked for. They take care of their associates in so many ways. I enjoy the variety of things to do within my department. I especially enjoy the interactions with customers."
Why did you decide to work at Vantage?
I wanted to be part of a new Bank that was small and intimate and help them grow with the talent and expertise that I have brought to the table.
How does your role help our organization, customers and/or community?
I am a strong customer advocate and take ownership of every call to ensure resolution to the customers' satisfaction.
What do you love most about working at Vantage and/or your job?
I love working for a company that has a heart. Vantage Bank has the biggest heart of any company I have ever worked for. They take care of their associates in so many ways. I enjoy the variety of things to do within my department. I especially enjoy the interactions with customers.
What would you tell someone who was considering joining the Vantage team?
I tell everyone, "You’re gonna love it here!"