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JOB CLASSIFICATION

Full / Part-time: Full-time

Hours Per Week: 40

Location: 45 NE Loop 410, San Antonio, TX 78216

JOB SUMMARY

Performs entry-level computer systems support work. Work involves providing customer support for Bank information technology systems. Works under close supervision, with minimal latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.

  1. Provides customer service and answers user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications.
  2. Provides operational assistance in the implementation and utilization of data processing hardware or software.
  3. Installs, maintains, and performs minor repairs to hardware, software, or information resources equipment.
  4. Maintains records of daily data communication transactions, problems, remedial actions taken, and installation activities.
  5. Maintains appropriate security controls over software.
  6. Assists in setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems, or appropriate software.
  7. Assists in troubleshooting and resolving computer-related problems.
  8. Assists in the update of personal computer and programs.

QUALIFICATIONS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

  • Experience in computer systems support work. Graduation from a standard senior high school or equivalent, supplemented by courses in computer science, is generally preferred. Experience and education may be substituted for one another.
  • Knowledge of the practices, principles, and techniques of computer operations; of information systems; of computer software and hardware; and of information security policies and procedures.
  • Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems.
  • Ability to operate information technology systems and to communicate effectively.

EOE/M/F/D/V

APPLY NOW

Why Work at Vantage?

Our People/Our Culture

At Vantage, we have a committed professional team that share a passion for service. We are a team that values relationships and work together for the greater good of our customers. We strive to follow our motto "One Team. One Bank. One Company."

Our Benefits

  • 401(k) Plan Contribution Match
  • Health & Dental Insurance
  • Disability Insurance
  • Bonus & Incentive Pay Programs
  • Life Insurance
  • Vacation and sick paid leave

Our Programs

  • Health & Wellness Programs
  • Training & Career Development Programs
  • Academic Partnerships
  • Mentorship Program
  • Internship Program

More Perks

  • Employee Advisory Committee
  • Active Community Involvement

For additional information, please call the Human Resources department at (956) 664-8485.